Phoenix Hoop

This depends on the size of the hoop and the diameter of your tubing. A 33″ Phoenix with 3/4″ OD tubing (PolyPro) would weigh approximately 0.7lbs.

31″ = 146, 33″ = 155, 35″ = 165

Approximately 200 come pre-loaded on the hoop. You can of course remove any of them or add more of your own!

Yes, PayPal is our payment processor, but you do not need a PayPal account to check out when using a standard credit or debit card.

All of our hoops are measured by Outer Diameter (OD)

The ultimate tough hooper decision…generally, the bigger the hoop, the easier and slower it is to hoop with. The smaller the hoop, the lighter and faster it is, which means more challenging to keep up on your core. Typically, when you are a beginner hooper, you start with a larger sized hoop and work your way down to a smaller size as you advance. But, there is also body size that comes into account. If you are petite you may want to start with a smaller sized hoop and if you have curves, the larger size may always be the best fit for you. One more thing to take into account is if you like a slow and easy hoop dance (larger size) or if you like to do lots of tricks and fast movements (smaller size). It’s a good idea to try the size you’re thinking about purchasing on a non-LED hoop first so you get a good feeling for it. We also offer hoop resizing at a reasonable fee if you ever need it adjusted.

We only offer the Phoenix Hoop in 4 sizes. See our other post answering why. If you would like to have a custom size including 27″, 29″, 30″, 32″ and 34″ you can select that option at checkout for an additional fee. We do not offer hoops smaller than 27″ or larger than 35″ OD because we have found that it creates too much stress on the internal electronics and can cause potential issues. 

We do not offer the Phoenix Hoop in HDPE or ⅝” tubing. Because we embarked on a new way of making LED hoops, using the help of machines to build the intricate components instead of each done by hand, we have great increased the reliability and durability of the hoop. Because of this new method, we had to make some challenging decisions about the number of sizes and type of tubing to offer. We compared statistics of most common tubing type requested and about 90% of hoopers requested PolyPro. The main reason people want HDPE is because of issues with cracking. We have not experienced large number of cases of cracking with our hoops. We have limited the numbers of holes drilled into our tubing and have reduced the board size to help with this. If you take good care of your hoop and avoid extreme temperature conditions, this will also help avoid tubing issues. However, hoops are heavily used props and tubing can only take so much action. Sometimes, it may need to be replaced and we offer tubing replacement at a reasonable cost to you.

No, the Phoenix Hoop has been designed to eliminate the battery gap. There is a slight space similar to one LED missing for the connector that is not noticeable when in motion, photos and video.

At this time we are not offering Phoenix Minis. If this changes, we will be sure to post an update on our Facebook page and in our newsletter. Be sure to follow us on Facebook. and sign up for our newsletter on our website.

Because we embarked on a new way of making LED hoops, using the help of machines to build the intricate components instead of each done by hand, we have great increased the reliability and durability of the hoop. Because of this new method, we had to make some challenging decisions about the number of sizes and type of tubing to offer. We compared statistics of most common sizes requested and arrived at the 4 sizes. You can however, get a smaller custom resizing anywhere down to 27” for $30.  

Absolutely, please visit our Service Page and submit a Service Request Form to get started.

Yes, the hoop collapses for travel. You can visit our video on how to collapse your hoop HERE.

The hoop will last approximately 3 hours at full brightness and much longer at lower brightness levels. Did you know that we built a battery level indicator into the hoop?! One press of the appropriate remote button and the hoop will light up the portion of the LED’s to display battery level remaining.

Yes, we do ship internationally. You can read more about shipping HERE.

Domestic Shipping

• We ship all hoops using the US Postal Service (USPS).
• Priority Shipping time is usually 3-4 business days.
• Express Shipping time is usually 1-2 business days.
• Orders shipping to Hawaii, Alaska, and US territories may take 4-10 business days longer in transit.

Domestic Shipping

If your order is time sensitive, you may want to select International Express Shipping. For those customers that live outside of the US, please note that we are not responsible for any duties, taxes, or levies that your country may impose on your shipment, as this is handled within the country of receipt. We do not have control over your government’s duty/tax assessment or whether a duty/tax is assessed at all (for many shipments a duty/tax is not charged). We are required by US and international laws to list all purchases as Merchandise at full cost and, therefore, cannot state on customs forms that purchases are Gifts or change the Customs Value amount.

SpinFX offers a one year warranty on its hoops internal electronics. This excludes the hoop being smashing into things, water and fire damage. Tubing is not covered under warranty due to the nature of hooping. We will, however, replace it for a reasonable fee. Batteries are only covered for six months due to the nature of lithium-ion batteries. We can also replace these for a reasonable fee. Read more details about the warranty HERE.

Yes, we accept Returns and Exchanges for unused and undamaged merchandise. You must contact us first to get a Return/Exchange ID and have the return postmarked to us within one week of the delivery confirmation date to you. The customer is responsible for shipping costs. The return must meet our requirements:

• Item must not be scuffed or damaged in any way. This is a decision we will make upon inspection once received. If the hoop is damaged in any way, it will be sent back to you. Please test the hoop on soft surfaces such as carpet or grass if you think you may return/exchange it.
• Refunds will only be issued to the card or account that was used to make the purchase.
• You must include all parts that came with the hoop including remote, charging unit and USB cable.
• Return shipping must be in a secure box such as the one which the hoop was shipped in. Please zip tie the hoop in proper coiled position to ensure safe return. We will review this with you before you send.

YES! We now offer our iOS App on the App store as “SpinFX Remote.” /vc_toggle]

Can I group my favorite patterns together??

There are a number of ways to achieve something like that.. The simplest is prefixing them with something so they’re in alphabetical order.

• GroupA_pattern1.bmp
• GroupA_pattern2.bmp
• GroupA_pattern3.bmp
• GroupB_pattern1.bmp
• GroupB_pattern2.bmp
• GroupB_pattern3.bmp

If the SORT_MODE is set to ALPHA, then it will go through them in order. However there’s no way to jump to the next group with this method.

Another and probably closest to the desired result is organizing patterns into sub-folders (you can think of each folder as a group of patterns). Navigating subfolders isn’t easy to do with the regular remote and would require remapping the buttons from their default mappings.

If you wanted to try it out, the settings changes would be to change these two lines:

map IR_CH_UP “next_pattern" map IR_CH_DOWN "prev_pattern"

to:

map IR_CH_UP “next_folder" map IR_CH_DOWN "prev_folder"

Organizing patterns into sub-folders is one way to get around the 180 pattern limit. You can have up to about 180 patterns in each sub-folder without a problem.

This is actually a lot easier to navigate with the Android or iOS app. In older versions of the App, we are aware of a bug that causes the folder list to keep re-listing the same folders with each navigation. If you experience that, uninstall the app and re-download it from the Google Play or iOS App store. The App is called “SpinFX Remote”