Inspired Visual Entertainment
Phoenix Hoop Now Available

Phoenix Hoop

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Phoenix HoopPhoenix HoopPhoenix Hoop

Phoenix Hoop

$495.00$525.00

Customize, design and create your favorite graphics and color schemes to your LED Smart Hoop and make it completely unique to you!

 

Estimated 4-6 Week Delivery Time
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SKU: N/A.

Product Description

When it comes to LED hoops, the Phoenix Smart Hoop is unparalleled and is the most advanced hoop on the market today. We have developed and tested this hoop for years to ensure the highest quality, extreme durability and most unique features available. It offers more than 200 patterns, programmability and customization options, remote and Bluetooth technology are currently working with our custom Android App.

Customize, design and create your favorite graphics and color schemes to your hoop and make it completely unique to you! That’s right, you can have a hoop unlike any other in the world! We will teach you how in our detailed tutorials.

Another unique feature we offer is SpinFX Scripting Mode. Have multiple Phoenix Hoops or friends that have one too? Using Scripting Mode, you can synchronize and choreograph the timing and patterns on as many Phoenix Hoops as you’d like, creating a visual playground of wonder and awe! And our newest feature is the Battery Level Indicator. By pressing one button on the remote, the hoop will light up a portion of LEDs to indicate battery level remaining. Now, you’ll always know how much battery you have left!

Create your LED experience and prepare to blow minds wherever you go with the Phoenix Hoop!

Gift Certificates available upon request

  • Every Hoop is Made and Tested in the USA
  • # of LEDs: 31″ = 146, 33″ = 155, 35″ = 165
  • 3/4″ OD PolyPro Tubing
  • Extremely lightweight. Only 0.7lbs at 33″ with 3/4″OD tubing
  • Extremely durable
  • Hoop collapses for easy travel
  • Easily design & share your own patterns
  • Large collection of preloaded images with simple instructions to create your own
  • USB interface for adding new patterns, software updates, charging and advanced hoop configuration
  • IR Remote Control
  • Bluetooth Remote control (Android Only)
  • Hoop will last approximately 2 hours at full brightness, much longer at lower brightness levels
  • A full charge will take 6 hours using the high-powered USB charging adapter provided. May take longer if charged using a computer
  • 1800 mAH Li-Ion batteries. Can be recharged at any time with no risk of damage
  • Easily charged with any micro USB cable (one included)
  • Batteries distributed evenly around the hoop for perfect balance
  • Battery Level Indicator: by pressing one button on the remote, the hoop will light up portion of LEDs to indicate battery level remaining
  • Hoops come lightly sanded on the inside
  • WARRANTY: There is a one year warranty on the hoop excluding physical damage from being smashed into things, dropped in water, fire, ect. Batteries have a six month warranty due to the nature of lithium-ion batteries. Tubing is not covered due to the nature of hooping. We will, however, repair it for a reasonable fee. See our Service section for more info.
  • We offer new tubing, downsizing, and battery replacement options for reasonable fees



So you just received your new Phoenix Hoop, congrats! We’ll walk you through a few things to get you started.
Click here download or print the Phoenix Hoop Manual

Assembly

When you receive your hoop, remove ties and connect two ends while pressing silver push button down and push until it snaps into place. To coil hoop for travel, press silver push button down hard (use blunt object if needed) and pull two sides apart. Coil hoop and secure with ties. We suggest not coiling the hoop so far that its two ends meet again because that causes strain on the internal components.

What's Included

  • USB Cable
  • Charging Unit
  • Remote (x2)

Power

The only means to turn your hoop on. Hold down for 2 seconds to turn hoop off (this feature helps to avoid the hoop turning off mid-spin). Find the power button, it looks like this:

Power Button

Micro USB Port

Used to connect to your computer and charge your hoop.

Micro USB Port

Remote

Remote

After you’ve turned the hoop on, and marvel in it’s awesomeness, grab the remote.

Here are the settings that come with your remote…

  • Power (Red)
    • Save settings and go to sleep. Sleep mode will remember whichever pattern (LED mode) was last on the hoop so that when you turn it back on, that pattern appears. The Hoop blinks green to let you know it is going into this mode
    • NOTE: the Power button does not turn the hoop on or off, you must physically use the power button on the hoop.
  • Up Arrow (Yellow)
    • If in AutoPlay Mode, (where the patterns are cycling through each other) the channel up button will increase the program change delay & increase the speed. So, do you like the length that each pattern appears or do you want to shorten or lengthen that amount of time? This will help you decide that.
    • If you are not in AutoPlay Mode, then it will take you to the Next Pattern
  • Down Arrow (Orange)
    • If in AutoPlay mode, the channel down button will decrease program change delay & decrease Speed.
    • If you are not in AutoPlay Mode, then it will take you to the Next Pattern
  • Center (Green)
    • Toggles AutoPlay & Pause, so while in AutoPlay, if you want to pause on the current pattern, you can hit the Mute Button
  • Right Arrow (Purple)
    • Increase Brightness
  • Left Arrow (Blue)
    • Decrease Brightness
  • Bottom (Pink)
    • Battery Status Indicator – hoop will act as a battery gauge and display the current battery level. Fully charged hoop is fully lit, as battery drains, fewer LEDs will show.
  • NOTE: You are able to manually change the remote functions – that’s an advanced feature and you can refer to the scripting tutorial for more details on that.
  • Changing Remote Batteries
    • Type of Battery: Lithium 3V CR 2025
    • You can test to see if the batteries are still good by opening the camera on your phone and pointing the remote at the camera while pressing a button, if you see the remote light activate on your phone screen, the batteries are still good, if not they need to be replaced.

Charging & Battery Life

To charge your hoop look for the Micro USB Port, it looks like this:

Micro USB Port

  • USB Charging
    • Approximately 6 hour charge time using the high-power USB charging adapter, may take longer if using a computer
    • Use the built in USB charger to charge the hoop from any USB source. Wall or car adapter, even a laptop or portable solar charger. Longer charge time but it’s a very convenient way to charge the hoop from various power sources without having to carry around the larger fast-charger
    • There is no harm in running the hoop to completely drained or leaving the hoop plugged in longer than the charge time. The batteries are protected to prevent overcharge or over-discharge.
  • Battery Life
    • Hoop will last approximately 2 hours at full brightness, much longer at lower brightness levels

Connecting Your Computer

  • Connecting
    • Plug in, turn on hoop, find Phoenix drive, open it
    • Review the files – patterns (.bmp) and settings.cfg
  • How to Remove Patterns
    • Delete the files you no longer want (but be sure to save them in a separate file for later use)
  • How to Add Patterns
    • Drag and drop OR copy/paste the bitmap (.bmp) files into the Phoenix Drive
  • Changing Settings
    • Settings.cfg is a text file
    • This is the file where the settings are saved on your hoop. If the file is not present, the factory defaults are used.
    • To edit this file use a text editor like Notepad on Windows or Text Edit on Mac.
    • You can change settings here like brightness, autoplay and sort mode. Refer to the Basic Settings Tutorial on the website for more info.
    • Some of these settings you’ll definitely want to know about, others are not necessary.
    • Remember to save your settings, eject the Phoenix drive and then turn your device off. Turn the hoop back on and your new settings will be loaded and ready for action!
  • For complete details, please watch our Connecting Your Computer Tutorial Video in the Tutorial tab.

Pattern Making

You can use Photoshop, Pixlr.com, or any photo editing software.

  • Basic Rules
    • Start with an all Black image. Black Background turns the LEDs off. Proper format is 24 bpp (bits per pixel) bitmap. This indicates the color depth. 24bpp means 24 bits of data are used per pixel. 8 bits per color.
    • Think of each Pixel as an LED of your hoop. So how big can your pattern be in pixels for a Phoenix? As many pixels as there are LEDs in your hoop. If your pattern is too large for your hoop it will be cut off. If it is smaller than your hoop, the pattern will be repeated until the hoop is filled.
    • NOTE: Be sure not to use spaces in the name of your pattern but use _ underscore instead. Only use letters, numbers or underscores in the names of your patterns, otherwise it will not work.
  • For complete details, please watch our Pattern Making Tutorial Video or see our step-by-step guide located in our Tutorial tab.

Scripting

Scripting allows you to command a Phoenix Hoop which pattern to display at certain time marks. That means you can choreograph the pattern display to a song of your choice for performances with one or multiple hoops.

You can visit our scripting tool on the website to easily create your script. Just drop the patterns you want on the timeline and generate your file to upload to your hoop.

For complete details, please watch our Scripting Tutorial Video located in the Tutorial tab.

Choreo Mode

Choreo Mode allows for multiple Phoenix Hoops to synchronize the timing of patterns. This is great for those Hoopers who use multiple hoops or performance troupes that want to choreograph performances with multiple hoops.

First upload the script you would like to each prop and then remap the pink button on the remote to “restart_script” in the settings file. This button will be used to synchronize the props when they are turned on.

There are a few more important steps you will need to follow in order to properly use Scripting and Choreo Mode.

For complete details, please watch our Scripting Tutorial Video located in the Tutorial tab.

Android App Control

Control your hoop from your Android based device for more control, easier pattern navigation, and take advantage of advanced settings not available on the standard remote!

You can download our App at the Google App store. It is currently called “Hoopdaddy” and is in the process of being updated to “SpinFX.” Once you select it on your Android device, you be asked if you want to allow Bluetooth permissions, say “YES.” Now you are in the App. Select the menu button and “CONNECT TO A TOY.” Then “SCAN FOR TOYS.” Select the device “PHOENIX” that appears. It may say null at first, but then Phoenix will appear. If it asks you for a PIN enter “0000.”

If the patterns do not appear at first, try connecting again.

Currently, the only two tabs you will be using are the two on the left. After you are connected via Bluetooth, the list of patterns will appear. You can select any pattern to change to while connected. The second tab has the controls like brightness, next pattern, autoplay on or off, and more!

Here’s what the App will look like on your Android device:

Q: How much does it weigh?

A: This depends on the size of the hoop and the diameter of your tubing. A 33″ Phoenix with 3/4″ OD tubing (PolyPro) would weigh approximately 0.7lbs.

Q: How many LEDs are in the Phoenix?

A: 31″ = 146, 33″ = 155, 35″ = 165

Q: How many patterns are there?

A: Approximately 200 come pre-loaded on the hoop. You can of course remove any of them or add more of your own!

Q: How long does the charge last?

A: This varies quite a bit depending on the brightness setting and the patterns used. The hoop ships with the brightness set to about 85% and will average around 2 – 2.5 hours on a random selection of patterns. However, at full brightness on a solid white pattern, you can only expect about 30-40 minutes of glow-time. I’ve also seen up to 6 hours at a brightness of 20% using more power friendly settings.

Q: Is the sizing for Phoenix Hoops Outer Diameter (OD) or Inner Diameter (ID)?

A: All of our hoops are measured by Outer Diameter (OD)

Q: What size should I choose?

A: The ultimate tough hooper decision…generally, the bigger the hoop, the easier and slower it is to hoop with. The smaller the hoop, the lighter and faster it is, which means more challenging to keep up on your core. Typically, when you are a beginner hooper, you start with a larger sized hoop and work your way down to a smaller size as you advance. But, there is also body size that comes into account. If you are petite you may want to start with a smaller sized hoop and if you have curves, the larger size may always be the best fit for you. One more thing to take into account is if you like a slow and easy hoop dance (larger size) or if you like to do lots of tricks and fast movements (smaller size). It’s a good idea to try the size you’re thinking about purchasing on a non-LED hoop first so you get a good feeling for it. We also offer hoop resizing at a reasonable fee if you ever need it adjusted.

Q: Why do you only offer 3 sizes?

A: Because we embarked on a new way of making LED hoops, using the help of machines to build the intricate components instead of each done by hand, we have great increased the reliability and durability of the hoop. Because of this new method, we had to make some challenging decisions about the number of sizes and type of tubing to offer. We compared statistics of most common sizes requested and arrived at the 3 sizes. You can however, get a smaller resizing anywhere down to 28” for $30. Another reason we do not offer a hoop bigger than 35” OD is because once the hoop gets much larger than that, the circuit board can experience strain from the momentum and have issues.

Q: Can I get a custom hoop size?

A: We only offer the Phoenix Hoop in 3 sizes. See our other post answering why. If you would like to have the hoop resized we can do that for a reasonable fee. Just contact us via our Service Request Form.

Q: Can I resize my Phoenix Hoop?

A: Absolutely, please visit our Service Page and submit a Service Request Form to get started.

Q: Can I get a Phoenix Hoop in HDPE or ⅝” tubing?

A: We do not offer the Phoenix Hoop in HDPE or ⅝” tubing. Because we embarked on a new way of making LED hoops, using the help of machines to build the intricate components instead of each done by hand, we have great increased the reliability and durability of the hoop. Because of this new method, we had to make some challenging decisions about the number of sizes and type of tubing to offer. We compared statistics of most common tubing type requested and about 90% of hoopers requested PolyPro. The main reason people want HDPE is because of issues with cracking. We have not experienced large number of cases of cracking with our hoops. We have limited the numbers of holes drilled into our tubing and have reduced the board size to help with this. If you take good care of your hoop and avoid extreme temperature conditions, this will also help avoid tubing issues. However, hoops are heavily used props and tubing can only take so much action. Sometimes, it may need to be replaced and we offer tubing replacement at a reasonable cost to you.

Q: Does the Phoenix Hoop have a battery gap?

A: No, the Phoenix Hoop has been designed to eliminate the battery gap. There is a slight space similar to one LED missing for the connector that is not noticeable when in motion, photos and video.

Q: Can I purchase Minis?

A: At this time we are not offering Phoenix Minis. If this changes, we will be sure to post an update on our Facebook page and in our newsletter. Be sure to follow us at www.facebook.com/spinfxentertainment and sign up for our newsletter here on our website.

Q: Does the hoop collapse?

A: Yes, the hoop collapses for travel. You can visit our video on how to collapse your hoop in the tutorial tab.

Q: Can I use my iPhone or iPad with the bluetooth module?

A: Not at this time. Unfortunately, iOS doesn’t support non Apple certified bluetooth devices. However, SpinFX hopes to support Apple devices in the future.

Q: Can I purchase a SpinFX Hoop even if I don’t have Paypal?

A: Yes, PayPal is our payment processor, but you do not need a PayPal account to check out when using a standard credit or debit card.

Q: Do you ship Internationally?

A: Yes, we do ship internationally. You can read more about shipping in the shipping tab.

Q: How long is shipping time?

A: Shipping time varies depending on where it’s being shipped to. You can read detailed shipping info in our shipping tab.

Q: What is the warranty?

A: SpinFX offers a one year warranty on its hoops internal electronics. This excludes the hoop being smashing into things, water and fire damage. Tubing is not covered under warranty due to the nature of hooping. We will, however, replace it for a reasonable fee. Batteries are covered for six months due to the nature of lithium-ion batteries. We can also replace these for a reasonable fee. Read more details about the warranty in our warranty tab.

Q: What is your return/exchange policy?

A: Yes, we accept Returns and Exchanges for unused and undamaged merchandise. You must contact us first to get a Return/Exchange ID and have the return postmarked to us within one week of the delivery confirmation date to you. The customer is responsible for shipping costs. The return must meet our requirements:

  • Item must not be scuffed or damaged in any way. This is a decision we will make upon inspection once received. If the hoop is damaged in any way, it will be sent back to you. Please test the hoop on soft surfaces such as carpet or grass if you think you may return/exchange it.
  • Refunds will only be issued to the card or account that was used to make the purchase.
  • You must include all parts that came with the hoop including remote, charging unit and USB cable.
  • Return shipping must be in a secure box such as the one which the hoop was shipped in. Please zip tie the hoop in proper coiled position to ensure safe return. We will review this with you before you send.

Domestic Shipping
We ship all hoops using the US Postal Service (USPS).
Priority Shipping time is usually 3-4 business days.
Express Shipping time is usually 1-2 business days.
Orders shipping to Hawaii, Alaska, and US territories may take 4-10 business days longer in transit.

International Shipping
If your order is time sensitive, you may want to select International Express Shipping.

For those customers that live outside of the US, please note that we are not responsible for any duties, taxes, or levies that your country may impose on your shipment, as this is handled within the country of receipt. We do not have control over your government’s duty/tax assessment or whether a duty/tax is assessed at all (for many shipments a duty/tax is not charged).

We are required by US and international laws to list all purchases as Merchandise at full cost and, therefore, cannot state on customs forms that purchases are Gifts or change the Customs Value amount.

Symptoms:

Hoop won't turn on

  • Possible Cause #1: Drained batteries.
    • Resolution: Charge the hoop via fast-charger or USB charging methods
      until the charging light turns from red to green.
  • Possible Cause #2: Trying to power the hoop on from the remote.
    • Resolution: The hoop only responds to the remote after being physically
      turned on with the on-hoop power switch. Refer to the Instruction section of
      this page for more info.

Charge doesn't last very long

  • Possible Cause #1: Brightness is set to 100% and/or Using primarily solid patterns.
    • Resolution: Reduce the brightness or use less power hungry patterns. Although setting the hoop to full brightness is possible, it’s generally not recommended because it will drain the batteries rather quickly. Also solid color patterns are tougher on the batteries than strobe or chase patterns.
  • Possible Cause #2: Old or faulty batteries.

Only a portion of the hoop lights up or flickers intermittently

  • Possible Cause #1: A break in the LED string.
    • Resolution 1: Try flexing the hoop at the point that the LEDs appear to stop. If they come on and turn off again when flexed then it’s definitely a faulty LED strip. The only resolution for this is to send the hoop in for repair. The LED strips used in these hoops are fragile on their own. Inside the hoops they are reinforced and cushioned to protect them from damage during use but every now and then a solder joint will crack and cause every LED after it to stop functioning. Contact us at support@spin-fx.com.
    • Resolution 2: Try flexing the hoop at the point that the LEDs appear to stop. If that doesn’t seem to make a difference, then try resetting the hoop to default settings by doing one of the following:
      • a) Plug the hoop into a computer and delete the “settings.cfg” file
      • b) With the hoop off, hold the AV/TV button and turn the hoop on. (The hoop should flash a couple of times to indicate a successful reset)

The hoop doesn't respond to my remote

  • Possible Cause #1: Dead battery in the remote
    • Resolution: First try the spare remote to see if the hoop responds to it. Or simply replace the battery in the remote. The battery can be replaced by locating the battery tray on the bottom edge of the remote. Slide the latch to toward the center and pull the tray out. The remotes take CR2025 batteries.
  • Possible Cause #2: Bad remote. (Every now and then a good remote goes bad.. it’s a real shame when that happens)

Hoop turns on and cycles through Red/Green/Blue startup sequence repeatedly

  • Possible Cause #1: This could be caused if a setting file is saved incorrectly or corrupt.
    • Resolution 1: Turn the hoop off. Hold the red “Power” button on the remote and then turn the hoop on. This will reset the hoop to default settings.
    • Resolution 2: Plug the hoop into your computer and delete the “settings.cfg” file from the hoop.
  • Possible Cause #2: The hoop is plugged into your computer or charger via the USB cable.
    • Resolution 1: Unplug the hoop or press up or down on the joystick (or power button on the remote)
  • Possible Cause #3: There is a problem initializing the memory chip.

The pattern I created will not work

  • Possible Cause #1: The pattern name contains invalid characters
    • Resolution: Pattern names should only contain letters, numbers, ‘_’ and ‘-’. Do not use spaces or periods within the pattern name.

The charge light stays red and does not turn green and the hoop will not turn on when plugged in.

  • Possible Cause #1: A battery issue.
    • Resolution: If plugged into the charger and the charging light stays red and never turns green then there’s likely a battery issue and the batteries can’t charge. A bad battery could be draining power fast enough that the hoop wouldn’t be able to turn on even while plugged into the charger.
  • Possible Cause #2: A switch issue.
    • Resolution 1: If the charging light is red for a time and turns to green eventually then the charger and the batteries are OK. But if the hoop still won’t turn on then it’s an issue with the switch. We’ve seen this a couple of times, usually if there’s moisture involved after a particularly damp night at a festival. In most cases it starts working again after letting it sit to dry out (off the charger) for a day or so. But if it doesn’t correct itself then it might simply have a defective controller board. So, basically if the green light does come on when charging, let it sit for a day or two and see if it corrects itself. Any other case, then please send it back to us so we can take a look at it and repair whatever is wrong.

Click here download or print the Phoenix Hoop Manual

Guides & Software

We are in the process of uploading more tutorials, but for now, here are Pattern Making and Advanced Config (only use advanced config if you are familiar with it).

Check out our Youtube page for video tutorials at youtube.com/spinfxentertainment

Videos






SpinFX offers a one year warranty on its hoops internal electronics. This excludes the hoop being smashing into things, water and fire damage. Tubing is not covered under warranty due to the nature of hooping. We will, however, replace it for a reasonable fee. Batteries are covered for six months due to the nature of lithium-ion batteries. We can also replace these for a reasonable fee.

LED hoops are filled with sensitive components that sometimes may be damaged or worn. We have worked hard with years of testing to build an extremely durable and reliable hoop for our customers. Please note that it is the responsibility of the user to take care of their hoop.

Here are some tips to keep that hoop rockin’ for a long long time:

  • Avoid exposure to extreme hot or cold temperatures for prolonged periods of time, especially when the hoop is in coiled position. This can cause warping or cracking.
  • Only coil your hoop for travel and keep it in the open position when storing or not using it to maintain the best shape.
  • Do not try to coil your hoop so that it reconnects and closes in the coiled position. This can put strain on the internal components and cause damage to the hoop. Be gentle while coiling the hoop and attaching straps or ties, kinked tubing is not covered under warranty. Check out our video on how to coil your hoop properly.
  • If you are planning on taking your hoop to a place where sand, dust or moisture might get inside, take a moment to put some tape over the holes to keep it in tip top shape!
  • Try to avoid repeated banging on hard surfaces like asphalt or concrete.
  • Please do not disassemble your hoop and try to repair it yourself. DISASSEMBLY VOIDS YOUR WARRANTY.

    Shipping cost for service and repairs will be split the first 3 times under warranty… you cover shipping to us, we will cover it back to you. We’ve found this to be the most fair and efficient way of doing it. After that you are responsible for all shipping costs.

    For troubleshooting, repairs, warranty, tubing replacement and other service issues, please fill out the Service Request Form.

  • Info about Batteries & Battery Safety
    To promote the safe use of remote-controlled toys that contain rechargeable lithium batteries, we recommend the following:

  • Do not leave the toy unattended while charging it.
  • Battery charging should be done by adults.
  • Charge the hoop on a non-flammable surface and keep it away from flammable items.
  • Turn the charger off when the hoop’s battery is charged, and always unplug it from the hoop.
  • Disconnect AC wall chargers from outlets while not in use.
  • If the hoop has been damaged, immediately stop use, unplug, and safely move the toy away from flammable materials.
  • Follow the SpinFX instructions for charging the hoop. Do NOT charge longer than recommended.

    Battery Safety is very important! Battery safety and warning information about these high voltage lithium-ion batteries is clearly listed inside each Hoop Manual and on our website. It’s extremely important to follow all precautions for Battery Safety and Care. Environmental factors from regular usage and manufacturing defects are out of our control and SpinFX is not held liable for any issues resulting from battery use, charging or handling. Use these devices at your own risk.

    Disclaimer
    This product has the potential for injuries. By purchasing, ordering and or using the product or any products from SpinFX, Inc. or its affiliates and partners, you and (or related users) are responsible for any risks, injury or damage. You release SpinFX, Inc. and affiliates, employees, and partners from any responsibility or liability for any injury, accident or death caused by any of its products whether directly or indirectly. It is the responsibility of the individual user to take the necessary precautions to minimize hazards. Using the this equipment states that you fully accept these terms and conditions and that you are accepting full and unconditional responsibility for any and all consequences caused.

  • To fill out a service request, go here.

    Service Menu

    Here is a list of the cost of various services not covered under warranty.
    Prices do not include shipping or sales tax:

    • Tubing Replacement = $35
    • Re-sizing (smaller: 28”-34”) =$30
    • New Batteries = $40
    • New Power Switch = $15
    • New USB port (if it’s bad, it could turn into a circuit board replacement) = $15
    • New Circuit Board = $70
    • Replacement Charger = $15
    • New USB Micro Cable = $10
    Return/Exchange Policy

    We do accept Returns and Exchanges for unused and undamaged merchandise. You must contact us first to get a Return/Exchange ID and have the return postmarked to us within one week of the delivery confirmation date to you. The customer is responsible for shipping costs. The return must meet our requirements:

    • Item must not be scuffed or damaged in any way. This is a decision we will make upon inspection once received. If the hoop is damaged in any way, it will be sent back to you. Please test the hoop on soft surfaces such as carpet or grass if you think you may return/exchange it.
    • Refunds will only be issued to the card or account that was used to make the purchase.
    • You must include all parts that came with the hoop including remote, charging unit and USB cable.
    • Return shipping must be in a secure box such as the one which the hoop was shipped in. Please zip tie the hoop in proper coiled position to ensure safe return. We will review this with you before you send.

    Phoenix Hoop Is Here

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